Privacy Policy
Introduction
Home Pro Property Maintenance ("we", "us", or "our") is committed to protecting the privacy of our visitors, clients, and customers. This policy explains how we collect, use, and protect information gathered through our website and services.
Scope
This Privacy Policy applies to information collected through our website and during the provision of our property maintenance services in East Maitland and surrounding areas.
Consent
By using our website or engaging our services, you consent to the collection and use of information as described in this policy.
Information We Collect
We may collect the following types of information:
- Contact information provided through our quote request forms (name, email, phone number)
- Details about your property maintenance requirements
- Service address and property information
- Communication records between you and our team
- Website usage data collected automatically
How We Use Your Information
We use the information we collect to:
- Provide quotes and respond to enquiries
- Deliver our property maintenance services
- Communicate about your projects and appointments
- Improve our website and services
- Send service-related updates when necessary
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only:
- With service providers who assist in our operations
- When required by law or to protect our rights
- With your explicit consent
Data Security
We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect website functionality.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Phone: 0417 785 804
- Email: smryan1@hotmail.com
- Address: 4 Murray Street, East Maitland NSW 2323
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Last updated: December 2024